Q: Are you trading company or manufacturer ?
A: We are a manufacturer for making all kinds of aluminum /plastic case for years.
Q: How long is your delivery time?
A: Generally it is 5-10 days if the goods are in stock. or it is 30-35 days if the goods are not in stock, it is according to quantity.
Q: Do you provide samples ? is it free or extra ?
A: because aluminum case are all customized ,so we appreciate that if you could pay the customization fee.
Q: What is your terms of payment ?
1:Tooling:100% prepaid by wire transfer;
2:Parts:30% upon order confirmation and balance should be paid before delivery;
3:Other payment terms can be discussed
Q: Can small batches be customized? What is the minimum order quantity?
A: We are manufacturers. There is no limit to the number of boxes. Retail is also available. The price of mass customization will be the most cost effective.
Q: Do you provide OEM service ?
A: Yes, please provide the 3D drawing for opening new mould.
Q: Can you sent me your drawing for us ?
A: Yes, Please kindly contact us for receiving the DWG drawing.
Q: How about your capacity?
A: Our factory is famous in this field , we have advanced machines ,and we have many molds .Usually we have stock ,if you want custom-made products ,we also accept.
Q: If products have some quality problem, how would you deal with?
A: We will responsible for all the quality problems.
Q: What's your MOQ ?
A :1. For our existing products, MOQ is 200 pcs with 3`~4 sizes together.
2. For products need modifications, such as specific color, MOQ is 200pcs
3. For developing new mould, MOQ is 500 pcs